Company Information

Security Information & Management Systems, Inc. (dba SIMS, Inc.) is a software development company for the Alarm and Security Industry. We are a privately held company which has been in business since 1983 with the release of SIMS I. In 1991 SIMS II was released and even today it still leaves competitors in it's dust. In 1994, SIMS acquired Tamco and the C.S.M. product line, in 1997 we released our accounting program and FormWriter. Since then we've developed numerous other applications to help central stations such as Telelogik, Vapor Paper, SIMSWeb, SIMS for Windows, ComServer, iServer and our latest SIMS III automation software platform. No other automation software company comes close to matching the real world experience that our employees have in the field. Former alarm installers, fire fighters, police dispatchers and other public safety personnel make up our employee roster.

Security Information & Management Systems, Inc.
2801 West Parker Road - Suite 5
Plano, TX USA 75023-7934
North America:(800) 395-SIMS
Australia:(02) 8231-5704
Netherlands:(40) 401-2018
Other Areas:(972) 769-0900
Fax:(972) 612-2440
Internet Fax:fax@simsware.com
Alternate VOIP Numbers
Toll Free:(888) 800-5764
Plano, TX:(469) 361-0092
Chicago, IL:(847) 377-9068
Toronto, ONT Canada:(647) 724-5709

Skype Id: sims.support
Sales Department:sales@simsware.com
Technical Support:support@simsware.com


All SIMS employees can be emailed directly by using their first name followed by @simsware.com. You can also contact our staff by chat during business hours Monday through Friday, 9am to 5pm Central time excluding holidays. If the icon below says 'Click to... Chat Live' then clicking on it will let you text chat with a SIMS staff member in real-time. No additional software is needed to use our live chat system.


Live chat by SightMax


Coming to our office ? Look for the green and white Heritage Square Office Park sign out front for 2801, 2821 and 2831 Parker Road. Our office is on the West side of the 2801 building. You can use the Google or Mapquest links in the side bar for better directions if needed or if your cellphone supports QR codes, take a photo of this image: Click for larger version of the QR Code